Why is instant verification of benefits so important? It can save your staff a lot of time, and improve the patient experience. You can also lose revenue in admitting patients who do not have active policies or whose insurance company does not cover certain services. As a result, one of the first steps to ensure payment is to verify the patient’s benefits and determine whether you will receive payment from the insurance company. Simplify this tedious structure with Instantvob, a new app designed for instant verification.
What Is Verification Of Benefits?
Even if a patient is active with a policy, not all of their medical expenses will be covered by their insurance provider. Verification services determine how much is owed and who is responsible for covering it: the patient or the insurance company. When the insurance provider does not foot the bill, this leaves many substance abuse centers with the difficult task of explaining to the patient that they are responsible for the payment and why. Most patients do not fully comprehend what services are not covered under their insurance policy and don’t understand why their insurance simply will not cover it. In far too many instances, patients refuse to make a payment. As a result, it is important to verify that payment will be covered by the insurance company. This should be done on the day of the patient’s visit.
Substance abuse facilities that experience a high volume of denied claims can benefit from Instantvob. You can ensure services get paid the moment the patient steps through your doors. Instantvob allows you to see insurance benefits within seconds and all insurance information is verified for errors and completeness, allowing facilities to update insurance information before admission.
In addition to maximizing revenue, instant verification increases patient satisfaction. Instant account verification allows you to verify the patient’s insurance coverage in order to find out if the services will be covered within seconds – literally 8 seconds or less when you use our solution.
You should also consider the patient experience. Years ago, outdated methods often took too long but back then there was no faster alternative. These days, patients expect everything to be handled quickly. If your facility has not updated its process with new technology, this can significantly hurt its bottom line as patient satisfaction diminishes.
Benefits Of Using Instantvob
Our online portal is fast and intuitive. Log in and enter the patient’s information into the application fields, then hit submit. From that point:
- All eligibility requests can be resubmitted with new information to verify benefits at any time.
- You receive complete benefit data about every patient with a clear and concise 5-page benefit summary.
- All historical Insurance benefit verifications are stored in our portal for access at any time.
Reduce the number of denied claims your facility sees by using our advanced technology for the verification of benefits. Your staff will now be able to view insurance eligibility in real-time and immediately know what services will be covered by the patient’s insurance provider. Whenever your team needs assistance, we are available 24/7 to deliver comprehensive and accurate benefit and eligibility information.
Our platform is easy to understand but if you experience hiccups, our support team will be with you every step of the way to ensure your staff is trained and experience fewer technical issues, difficulty setting up user accounts, or problems understanding how to use the software.
Speak With Industry Experts
The advantage of using Instantvob is functionality, easy setup, and data encryption to protect your client’s information. Nevertheless, we know the importance of receiving reliable customer support, and our experts are available to answer any questions or concerns you and your team may have.
Just like a business is only as good as its technology, customer support is only as good as its team. You will be connected to highly trained and experienced industry experts to troubleshoot issues big and small. Our team will enable your team in building trust and relationships with your patients.
We know the process of verifying patient benefits can be confusing and that’s why we have come up with a platform that simplifies this process. Incorporating a process that involves instant verification the moment a patient walks through your doors will better ensure that your facility receives payment from the patient and the insurance company. With Instantvob, you will receive high-quality technology and customer support to confidently take that first step into instant verification of benefits. Contact us today or call 561-355-5755 for more information on our instant verification of benefits services.