Verification of benefits helping drug rehab owners

Drug Rehab CEO’s Stop Guessing

Owning and operating a drug rehab is a difficult task. There are many aspects and moving parts to a drug and alcohol addiction treatment center. Some of these critical areas include the business, clinical and marketing areas. Sometimes they need comprehensive and completely accurate information within seconds to help save lives. Although many own and operate a rehab to truly help, they need operating cash to keep their doors open.

They do this by obtaining new clients which is a difficult task. In that process their admissions and marketing teams need critical answers quickly to make decisions on how to help an individual on the phone. Unfortunately, health insurance plays a big role in this process. The drug and alcohol addiction treatment centers need to verify insurance information in real time. In fact, they need these critical answers in seconds and need to get back to the individual seeking help on the phone. This can be done while on hold with instantVOB™ services.

Seeking Addiction Treatment Help is a Critical Time

In the US 20 million people every year go without help for drug and alcohol addiction. There are many reasons for this, however it is critical when someone is reaching out that there are no obstacles for them to get the help they desperately need. In addition, we are now trying to deal with a record number of opiate overdose deaths in 2021. In fact, The Center for Disease Control and Prevention released record opiate overdose numbers for 2021 that recorded over 200 lives per day. This is a huge increase of 150 before the Covid-19 pandemic. Many drug rehabs are turning to instantVOB™ to help them approve and or get individuals reaching out for help the individualized help they need.

When substance abuse rehabilitation centers get calls, they need the most up to date information possible to make a good decision on how to help this individual. If they do not accept, they health insurance they will be able to direct them to a center that can. This is critical. Leaving someone reaching out for help with no solutions could be life-threatening.

A good treatment center will hand deliver someone to another center when they cannot help. While this is not always possible there are other ways to make sure they get in contact with the best solution. They can add a three way to the call to the correct center that accepts that insurance.

Drug Rehab Owners Taking the Guessing Out of Admissions with Verification of Benefits

There are high costs associated with operating a drug rehab. The list is endless with many high price ticket items that must be done. Some of these may include the following items.

  • Mortgage, rent or lease
  • Joint Commission Accreditation
  • Monthly marketing and advertising
  • Monthly taxes, insurances, and licenses
  • Monthly payroll
  • Monthly attorney’s fees
  • Monthly utilities
  • Food

The list goes on and on. Operating cash is critical for addiction treatment center owners. Without operating cash, they would have to close their doors. They would be unable to provide much needed scholarships to help the many without resources to get help.

The substance abuse rehabilitation centers spend a lot of money in obtaining clients. In fact, it is estimated that it costs between $5,000 and $8,000 to obtain a new client. Combine that will all the other expenses and you can clearly see they need help.

InstantVOB™ Saving Addiction Treatment Center CEO’s Time and Money by Verifying Treatment

Addiction Treatment CEOs saving time and money with instant verification of benefits

Verifying treatment prior to admission ensures payment. Instant verification of benefits is a critical tool for drug rehabs. When marketing or admissions get a potential client on the phone, they must provide immediate answers. They need to know what the insurance companies are paying for particular services in particular areas.

Our comprehensive and innovative mobile program assists many different departments of drug and alcohol addiction treatment centers. Some of the areas that will benefit include the following.

  • marketing
  • admissions
  • revenue cycle management
  • substance abuse billing

Our app is the most comprehensive and up to date in the industry. We used our in-depth knowledge of substance abuse billing and revenue cycle management from our mother company Integrity Billing. We provide your teams with the fastest response with the most accurate information on the market today. This allows your teams to make the best educated decisions on admissions.

Not All Instant VOB Programs Are Available on Nights and Weekends

Nights and weekends play a critical role on obtaining clients for drug rehabs. Instant verification of benefits answers critical questions for drug rehab CEO’s. However, they are all not made the same. As an addiction treatment center owner, you need to have hard and fast answers when finding out about potential clients insurance policies. Many times, centers have an outdated instant VOB program, or the numbers given are simply not correct. Some of the critical areas where time and information play a role include the following.

  • Correct information allows centers to correctly forecast the reimbursements for detox, inpatient, and intensive outpatient programs
  • Our instant VOB provides the most comprehensive and up to date information within 8 seconds!
  • Health insurance information without errors. This also allows drug rehabs to update insurance prior to admissions
  • 34/7, 7 days per week
  • Clear, concise reimbursement information on our 3-page summary
  • All your insurance verifications are securely stored in our portal and can be referenced anytime

Our Daily Reimbursement Calculator Using $6.000.000.000 in Reimbursements

Help drug rehab marketing and admissions teams by getting a free instant verification of benefits demo today

The instant verification of benefits daily reimbursement calculator provides the most up to date information for the largest data base. It is here you get the most comprehensive and unparalleled revenue data from across the United States. We have compiled the most in-depth algorithm that that takes all guessing out for your admissions and marketing teams.

We know substance abuse billing and revenue cycle management in the mental health industries. We have used the revenue cycle management education and experience to provide the best instant VOB program on the market. Combine that will our extremely competitive pricing and this is a no brainer for drug rehab CEO’s.

The program is as easy as 1, 2, 3! Your marketing or admissions teams only need to answer 5 questions. Then withing seconds you get the most comprehensive and up to date reimbursement rates. This is all available 24/7, 7 days a week. Give instantVOB™ a call now at 561-530-5755 or schedule a FREE instant VOB demo by clicking here. It’s time to take out the guessing of your reimbursement rates. We can get you up and running in a day.

 

 

Program for instant verification of benefits increasing admission rates for treatment centers

What does Verification of Benefits Mean To Patients?

Verification of benefits is one of the most crucial aspects of revenue cycle management. Its importance is undeniable when you consider the perspective of providing a luxury service to your patients. Moreover, you are removing a huge barrier between them and their crucial medical treatment. Since medical institutions want to provide the best service possible to their patients, they must include Verification of Benefits. However, it’s impossible to include VOB if you don’t know what it is. Therefore, we’ll explain what is VOB and its main benefits in this blog post. Keep reading to learn more.  

What Is Verification of Benefits? 

Why is it important to verify addiction treatment insurance coverage online

Verification of benefit (VOB) is a part of the healthcare billing service. It means your medical institution will get compensation from the insurance provider if the care is given to the patient. This step is crucial because if you start treating patients with VOB, you don’t know whether the patient’s medical insurance covers the services you provide. As a result, your revenue cycle is damaged, and you lose money instead of making it.  

There’s a list of documents that follow VOB, ensuring whether you’re in-network or out-network with the patient’s medical plan. Here are all the documents you need to conduct VOB.  

  • Patient’s date of birth 
  • Patient’s first name  
  • Patient’s last name  
  • A front and back copy of the patient’s insurance ID  

When you have this information, it’s best to save it on your electronic health records (EHR) for future reference. Next, you should call the number on the back of the insurance card to verify the benefits information. This ensures the insurance company won’t deny your claims. Most medical institutions record this conversation as proof. Moreover, it would be best to inquire about the expiration date of insurance for safety measures.  

How Does VOB Apply To The Patient 

Providing medical services on insurance is a risk for medical institutes. Some patients walk in with expired insurance, or their plan doesn’t cover the treatment they request. VOB has a significant impact on both the patient and the medical institution. Here is how it applies to the patient.  

One thing to note about VOB is that the patient’s responsibilities change depending on the services provided by the medical institution. For instance, some insurance companies cover routine visits while others don’t. In that case, you can’t simply fetch data from your computer and request the insurance company for payment at month-end. Instead, you’ll need to feed this information into the system to keep a reminder. Otherwise, you’ll often make this mistake and damage your billing cycle.  

Payment Terms Between Insurance Provider and Patient 

Verification of benefits applies to the patient’s financials and affects the revenue cycle of a medical institution. Inquiring benefit details from the insurance provider is one thing. However, verifying how much the patient will pay and how much is covered is also important.  

We have over 600 million dollars in historical data we can reference to estimate daily addiction treatments reimbursement rates.

This information will help you manage your books. The amount the patient must cover is provided immediately after discharge. The insurance company covers the rest of the payment, which takes weeks to months. Therefore, knowing how much you should charge the patient allows you to keep cash in your business and keep things running smoothly.  

What Health Insurance Plans Are Covered 

Sometimes, health insurance companies might not cover certain medical plans. In this situation, it’s important to find out what care you can provide to the patient. You can get this information by calling the insurance agency and clearly stating the services you will provide. For instance, if you provide mental health services, it’s important to mention that to the insurance agency representative. Afterward, you’ll receive a confirmation of the services that are covered.  

In some cases, patients try to avail their medical insurance at IV bars. While insurance providers cover medical IVs, skin booster IVs aren’t. Therefore, stating the services you’re going to provide will help streamline things and allow you to manage your billing cycle. If this information is unclear, you’ll be shooting arrows in the dark since you don’t know how much money you’ll get from the insurance provider.  

Outsource Medical Billing To Instant Verification of Benefits 

Instant verification of benefits is a quick and easy solution for managing patient benefit verification. We provide reimbursement forecasting and data-driven metrics. Moreover, we are HIPAA compliant and secure. If you are looking for an easy solution to revenue cycle management, instant verification of benefits can help.

Advantages of instant verification of benefits include:

  • take the guesswork out of insurance payments
  • instant verification allows verification on nights and weekends
  • catch termed policies without waiting on hold with insurance payors
  • quickly get updates on insurance deductibles
  • we are the most affordable instant insurance verification solution

If you think you can benefit from instant verification of benefits do not hesitate to call us now.  Dial 561-530-5755 or visit our website for more information.  We would love to set up a no obligation free demo to talk about increasing your admission rates. 

How to verify insurance eligibility using instantvob

What Insurance Verification Programs Means for your Addiction Treatment Clinic

Insurance verification programs are critical considering 78% of potential clients admit to the first person who approves admission. Providing a process to eliminate barriers to patients’ care, such as insurance verification software, clinics not only help the patient through the complexities of health insurance but also improve their revenue cycle management.

Online Insurance Verification is Critical to Your Substance Abuse Clinic

To offer services to patients, clinics need to understand VOB and the benefits of the revenue cycle. Verifying benefits ensures the services you offer patients result in payments from insurance firms. It is one of the initial steps to acquire payments from the patient and the insurance company.

If you fail to verify a patient’s plan’s activation, you won’t receive payment for your services. On the other hand, it is also a way to know whether your patient has active coverage and is currently on premiums through Medicaid, Medicare, or any insurance policy. You will also verify whether your clinic is out or in-network with the patient’s plan.

Failure to verify the benefits process before admitting a patient to your clinic or offering services may result in certain disadvantages like claim rejections. You should verify eligibility benefits and coverage for hospital administrations, new patients, patients with a change in their scope, and high dollar procedures.

Insurance verification programs are needed for most non-emergency medical services and procedures. Stuck between patient care and administration, most clinic owners find it hard to complete the process quickly. Instant Verification of Benefits comes in handy in this. With their services, they make it easy for you and your staff to attend to other services and free up waiting on hold time from insurance companies.

Why you should choose Instantvob

Insurance verification programs help establish relationships and trust with patients. When it comes to instantvob, patients come first. Treatments are costly, and supporting patients with accurate and transparent benefits gives them a long life. The company contacts an insurance verification for substance abuse clinics with no surprise, upfront approach, thus enhancing the patient experience. Transparency helps establish your clinic and build trust and relationships with the patients.

Online insurance Verification has superior Functionality. You don’t have to wait to admit clients. Clinics get a significant percentage of potential clients after admission approval of their first-person. Instantvob is mobile optimized for any device usage. With all around the year access to its web application, you can obtain verifications of insurance benefits. With instant verification functionality, you can acquire:

  • Forecast of all care levels’ daily allowable amounts
  • Resubmit eligibility requests with new information to receive benefits any time
  • Offer your patient’s comprehensive benefits with a concise and clear three-page benefit summary
  • Fair and Most Convenient Pricing
  • All verified information about insurance benefits in less than eight seconds

Bottom Line
Insurance verification for substance abuse clinics is essential. It can save you time and the pain of insurance loss. Instant verification of benefits comes in handy in helping you with the process and ensuring you get paid for services you offer with no contracts and commitments. Contact instantvob to learn more about how we can help your clinic!

growa your practice with instant verification of benefits

How Online Verification of Benefits can Help You to Grow Your Practice?

Insurance helps to decrease the costs of healthcare services and give patients immediate treatment options. After everything is finished is when things become complicated, with insurance companies not paying for different services. According to the AJMC, denials for different services are rising by 11% annually and increasing from disputes about what is covered. These challenges make it difficult in knowing if you will be paid for the full amount of your services. You can avoid these issues by using a system that instantly offers online verification of benefits. We look at how this system is revolutionizing healthcare to give you more support, so you can focus on helping your patients. 

Online benefit verification Improves Your Profitability 

Nobody likes to hear that their insurance claims are denied and the process is after the services are provided. These issues make it harder for you to collect the full payment, as patients can only pay so much. 

The insurance company will cover the services up to a point and will not go beyond what is approved. Healthcare providers are left to figure out how to collect their fees and do so in ways that produce results. 

Instant verification lets you see what benefits are covered and talk to the patient about this before delivering your services. You never have to worry about disputes arising, as you have timely information. 

We recommend getting the online verification of benefits before you work with a patient to understand what is covered. You have better information and know-how to handle these situations before they impact your profitability. 

Instantvob is easy to use and we offer affordable plans that give you timely information. You never have to worry about if something is covered and then find out later that a service is not. We give you immediate access, so you can make better decisions and discuss the financial implications with your patients. 

You Offer Better Quality of Services 

Let’s face the facts one of the most common issues in any healthcare environment is the time spent verifying benefits. Staff members are constantly on the phone talking to insurance companies about what is covered. 

The patient suffers, as the staff has less time to work with them and give timely information on their benefits. Appointments are scheduled for services that patients can’t afford and they don’t realize their insurance company is not covering everything. 

Online verification of benefits let you see in real-time what is covered and decreases the time spent talking to insurance companies. Your staff can focus more on patients and scheduling them based on the results from the inquiry. 

We recommend using our services to improve quality and become more responsive to your patients. 

Instantvob is quick, HIPPA compliant, secure, and easy to implement into your practice. The world of healthcare is changing and you want to adjust with these shifts to be better prepared for new challenges. 

Decrease Denials with online verification of benefits

The world of insurance is changing and each carrier has different policies about what is covered. You rely on your staff to decide what is covered under a plan and if a patient is eligible using their existing insurance. 

However, the changes to insurance company policies have shifted in the last few years and denials are increasing. If you are seeing an increase in denials, it is from these shifts impacting what is covered. 

You can direct your staff to follow up on each patient and speak to the insurance company about eligibility. The other option is you can use state-of-the-art solutions that will instantly verify the benefits. The last choice gives you fast and easy access to the information without overwhelming your staff. 

You make better decisions and lower the odds of denials for different services using our next-generation solutions. Technology is making things easier and you can use these advancements to streamline verification. 

We recommend using our services to get immediate verification of patient eligibility for different insurance benefits. 

Instantvob is the solution that makes online verification of benefits easy and fast for your practice. You don’t have to wait to admit patients or for lengthy approvals when you have all the information in seconds.  We will verify all of the insurance information in 8 seconds or less so you can make the best decisions. 

Stop Wasting Time! 

Our solutions to verify benefits give you the tools you need to get back to the business of practicing medicine. Call Instantvob today at 561-530-5755 and let us help you to see how we can get you instant access to your patients’ benefits. 

Our easy-to-use solutions simplify the process and we are located on South Congress Avenue, near the Pace Center for Girls 

instant verification of benefits

Top 3 Reasons to Use instantvob for Instant Verification of Benefits

When a patient checks into a rehab facility, their first impression is with the front desk. Essentially, this sets the tone for their visit, whether it be an hour-long therapy session, or a 30-day inpatient program. If your front desk staff is already juggling many tasks, then verifying the patient’s insurance eligibility and benefits, while meeting the needs of the patient, can be a major challenge to overcome. Instant verification can relieve your staff of many of their problems in several ways. The two most important being they will effectively confirm the patient’s ability to pay for their medical care while providing a positive first impression for the patient. 

At instantvob, we know the patient must always come first. As a result, we designed an app that allows the front desk staff to quickly and accurately verify benefits. Our platform should become an integral part of every substance abuse clinic and rehabilitative facility for many reasons. The following are our top three. 

Increased Patient Satisfaction 

The reception at any healthcare facility has a significant impact on how a patient perceives their experience. If a patient must wait around as your staff makes multiple calls to companies for verification, it is only a matter of time before frustration will sink in. Even if the patient is later satisfied with the services, their check-in experience may sour their overall outlook on the facility. This is proof that first impressions really do matter. 

We understand that your front desk staff has a lot to juggle and verifying benefits and coverage is a challenging, time-consuming task. When your staff is equipped with the right tools and technologies, they can work more efficiently. With instantvob, your staff can easily interpret complicated health plan benefits. Our platform is as easy as one, two, three – literally. 

  1. Login to the online portal and select “instantvob” 
  2. Enter the patient’s information into the application’s five fields 
  3. Submit 

If your team experiences any trouble, our service is available 24/7 to advise them and deliver comprehensive and accurate benefit and eligibility information. 

Reduces Claim Denials 

You know that claim denials can cost your facility revenue in many ways, including the possibility of incurring penalties and fines due to mistakes and misfiled claims. Even if you do not receive a high number of claims, you and your staff would do everything in their power to reduce that number. Change starts at the front desk: your front desk must always ask for and verify proof of insurance benefits. 

Instantbov is the eligibility solution you have been waiting for. It is mobile optimized for use on any device and with 24/7 access to our web application, your staff can always obtain insurance benefits verifications. 

  • Forecast Daily allowable amounts for all levels of care. 
  • All insurance benefits information is verified in 8 seconds or less. 
  • Eligibility requests can be resubmitted with new information to verify benefits at any time. 

All patient insurance information is verified for errors and completeness, which will speed up the process. Patients can pay promptly, thus facilitating your rehabilitative clinic to cut down on claim denials. This is an upfront, no-surprise approach that improves the patient experience, while financial transparency helps build your brand. 

More Time with Your Patient 

When a medical facility runs smoothly and eliminates unnecessary hurdles, like the multiple steps it once took to verify benefits, you and your staff can spend more time with the patient. In the end, this is what truly matters. When you use instantvob, all patient insurance information is verified for errors and completeness, which allows facilities to update insurance information long before admission. They no longer need to make multiple calls as they force the patient to stand idly by. 

By spending less time on the phone, they can spend more time with the patient, improving their experience. Additionally, your patients do not need to worry about security issues, as all historical Insurance benefit verifications are stored securely in our portal for access at any time. 

Get instantvob 

You no longer need to wait to admit patients. Get instantvob instead. With a low monthly fee and no commitments, instantvob is the smart option. To learn more about our instant verification platform, contact us or call 561-530-5755. 

Program for instant verification of benefits increasing admission rates for treatment centers

How Substance Use Clinics Can Increase Productivity

Substance use clinics play a vital role in our society. They help individuals recover from substance use disorders, such as drugs and/or alcohol addiction. They provide individuals with the tools to become productive members of the community once again. To continue their role, clinics must look to improve every aspect of their services, from offering effective patient programs to streamlining the verification of benefits process

All of this helps to ensure their most important goal is achieved, which is to help every patient who walks through their doors. At Instantvob, we strive to help clinics by providing an easy-to-use application to verify patients’ benefits in three simple steps, which we will delve more into later. Right now, let’s take a look at a few other ways substance use clinics can increase productivity.

Use an Intelligent Scheduling System

Schedules are one of the most important elements in ensuring creativity. As a result, this is not a responsibility to be assigned to just anyone on the staff. Find the time to come up with a scheduling system that everyone on your team can understand. Do not assign this task to a lower-level member, as many clinics tend to do. Instead, have a staff member who has shown good organization, planning, and delegating skills to manage it. If you are currently using a manual method for scheduling, consider digitizing it. There is an abundance of applications that have a sophisticated, yet user-friendly platform for growing offices to create their schedules.

Delegate Tasks Appropriately

Do you find that substance use counselors are spending much of their time on tasks that do not involve direct patient care? Consider changing this by delegating tasks to other members to ensure most of the counselor’s time is devoted toward the patients. In the bustling and hectic environment of a substance use clinic, this strategy can be more challenging than it sounds. One way to simplify it is to ask yourself whether the task demands a counselor be involved and whether someone else can do it? Ask the entire staff on ways to handle tasks more efficiently.

Confirm Patient Appointments

We understand that small substance use clinics may struggle to achieve this, as there are more important tasks that need handling. However, at the very least, we recommend confirming appointments for new patients. If a patient does not show up to a cognitive behavioral therapy session, for example, this wastes the therapist’s time and costs the clinic money. Therefore, to avoid costly no-shows, start confirming patient appointments.

Use the Credit Card on File Option

More medical facilities should give patients the option of leaving their credit cards on file, as it is a great strategy to reduce balances and improve cash flow. Furthermore, it is more convenient for the patient, as most patients prefer to use their card for out-of-pocket payments.

Collect Co-payments Upfront

These days, out-of-pocket costs have increased and patients are even more reluctant to cover their share of the treatment. Many healthcare facilities, including substance use clinics, often wait until the patient has been discharged to ask for payment. However, some patients will leave directly after being seen, which puts the many struggles of the bill collections process into motion. Instead, collect the full payment or partial payment upfront, before the patient is seen. When only a partial payment is required, you will find that patients are more susceptible to cover it.

Use Instantvob

Verification services determine how much is owed and who is responsible for covering it: the patient or the insurance company? If your clinic experiences a high volume of denied claims, it may benefit from using Instantvob. Our online portal is fast and intuitive. Simply log in, enter the patient’s name, and submit the information. Your staff can easily resubmit all eligibility requests with new information to verify benefits. Additionally, all historical insurance benefit verifications are stored in our portal to access at any time.

By using our advanced technology to verify benefits, the clinic will see a reduction in the number of denied claims it receives. Once staff members sign into Instantvob’s platform, they can view insurance eligibility in real-time and immediately know what services will be covered by the patient’s insurance provider. We guarantee you all your staff members will understand our platform, but if anyone experiences a learning curve at the beginning, we are available 24/7 to answer their questions.

Contact Instantvob

These simple, yet effective strategies can help your clinic increase its productivity. Furthermore, our application can simplify the process of verifying patients’ benefits, which we understand can be daunting for staff members. To receive high-quality technology for instant verification of benefits, contact Instantvob today. Call 561-355-5755 for more information.

A man and women shaking hand

Importance Of Instant Verification Technology With Quality Customer Support

When your alcohol and substance abuse center uses cutting-edge technology for real-time verification of benefits, this goes a long way in strengthening your business. With Instantvob, our online portal allows you to simply enter the patient’s name to see their benefits and eligibility information. Ultimately, this will save your staff a lot of time, and improve the patient experience. Another important element when using new technology is the tech support that’s easily available. We make it easy for you to receive support whenever you have questions or concerns about our web application, which makes the learning curve at the beginning smoother to manage.

If you don’t think tech support is an important characteristic in choosing a tech tool, here is how our support team will help your business.

Role Of Our Support Team

In this digital world, a business is only as strong as its tech capabilities. But learning new tools, like our application that allows for instant verification of benefits, isn’t always easy. Without the right support, new technology can derail your business if your staff doesn’t know how to use it. Our team doesn’t just offer functional technology, but we also provide the necessary support to keep your business running smoothly.

The role of our support team is to help you execute important solutions to keep your business running smoothly and more efficiently. The right support will give you an edge against your competition, which is crucial in the business world. Every industry, even substance abuse centers, has to contend with the competition. When onboarding a new patient for instant verification, it’s imperative that the process is handled quickly. People are so opposed to processes that take long that they go elsewhere to find a center that can handle things quickly.

In many cases, new technology poses new problems. Untrained staff may run into:

  • Technical issues
  • Difficulty setting up user accounts
  • Problems understanding how to use the software

When they reach out to customer support, they have difficulty getting ahold of anyone to resolve their issues. These seemingly small problems can result in major consequences. We understand the importance of easy access to industry experts who are always on standby, waiting for your call. We offer live support upon request. That way, when your staff uses our web application, they will always have an expert to quickly handle all their application needs.

More Than Technology

When a company uses tools to improve productivity, the quality of the product is the first thing they look at. After all, it’s the technological tool that will transform the business. For example, the Instantvob advantage is functionality, easy setup, and data encryption to protect your client’s information. These features are imperative in the verification of benefits tools for alcohol and substance abuse centers. Without them, we know our product wouldn’t perform as efficiently as it does. Nevertheless, we understand that it goes beyond quality technology, yet an often-neglected characteristic when choosing a company is technical support. Many businesses only realize the importance of it when they run into technical issues and can’t get ahold of an industry expert to resolve them.

Although Instantvob is easy to understand and execute, if your staff has any questions, problems, or concerns, we provide the best customer support to troubleshoot whatever issues they may have. Our support will help your business run more efficiently. When your clients are satisfied, this will build brand awareness and loyalty.

Speak With Industry Experts

Just like a business is only as good as its technology, customer support is only as good as its team. You will be connected to highly trained and experienced industry experts to troubleshoot issues big and small. Our team will enable your team in building trust and relationships with your patients.

Get Instantvob

If your business hasn’t utilized new technology to verify patient benefits, now is the time to do so. No alcohol and substance abuse center wants repeats, but you can benefit from word of mouth, and your old technology may be costing your business. With Instantvob, you will receive high-quality technology and customer support to confidently take that first step into instant verification of benefits. Contact us today or call 561-355-5755 for more information on our services.

Program for instant verification of benefits increasing admission rates for treatment centers

Why Instant Verification Of Benefits Is Important And How It Works

Why is instant verification of benefits so important? It can save your staff a lot of time, and improve the patient experience. You can also lose revenue in admitting patients who do not have active policies or whose insurance company does not cover certain services. As a result, one of the first steps to ensure payment is to verify the patient’s benefits and determine whether you will receive payment from the insurance company. Simplify this tedious structure with Instantvob, a new app designed for instant verification.

What Is Verification Of Benefits?

Even if a patient is active with a policy, not all of their medical expenses will be covered by their insurance provider. Verification services determine how much is owed and who is responsible for covering it: the patient or the insurance company. When the insurance provider does not foot the bill, this leaves many substance abuse centers with the difficult task of explaining to the patient that they are responsible for the payment and why. Most patients do not fully comprehend what services are not covered under their insurance policy and don’t understand why their insurance simply will not cover it. In far too many instances, patients refuse to make a payment. As a result, it is important to verify that payment will be covered by the insurance company. This should be done on the day of the patient’s visit.

Substance abuse facilities that experience a high volume of denied claims can benefit from Instantvob. You can ensure services get paid the moment the patient steps through your doors. Instantvob allows you to see insurance benefits within seconds and all insurance information is verified for errors and completeness, allowing facilities to update insurance information before admission.

In addition to maximizing revenue, instant verification increases patient satisfaction. Instant account verification allows you to verify the patient’s insurance coverage in order to find out if the services will be covered within seconds – literally 8 seconds or less when you use our solution.

You should also consider the patient experience. Years ago, outdated methods often took too long but back then there was no faster alternative. These days, patients expect everything to be handled quickly. If your facility has not updated its process with new technology, this can significantly hurt its bottom line as patient satisfaction diminishes. 

Benefits Of Using Instantvob

Our online portal is fast and intuitive. Log in and enter the patient’s information into the application fields, then hit submit. From that point:

  • All eligibility requests can be resubmitted with new information to verify benefits at any time.
  • You receive complete benefit data about every patient with a clear and concise 5-page benefit summary.
  • All historical Insurance benefit verifications are stored in our portal for access at any time.

Reduce the number of denied claims your facility sees by using our advanced technology for the verification of benefits. Your staff will now be able to view insurance eligibility in real-time and immediately know what services will be covered by the patient’s insurance provider. Whenever your team needs assistance, we are available 24/7 to deliver comprehensive and accurate benefit and eligibility information.

Our platform is easy to understand but if you experience hiccups, our support team will be with you every step of the way to ensure your staff is trained and experience fewer technical issues, difficulty setting up user accounts, or problems understanding how to use the software.

Speak With Industry Experts

The advantage of using Instantvob is functionality, easy setup, and data encryption to protect your client’s information. Nevertheless, we know the importance of receiving reliable customer support, and our experts are available to answer any questions or concerns you and your team may have.

Just like a business is only as good as its technology, customer support is only as good as its team. You will be connected to highly trained and experienced industry experts to troubleshoot issues big and small. Our team will enable your team in building trust and relationships with your patients.

Get Instantvob

We know the process of verifying patient benefits can be confusing and that’s why we have come up with a platform that simplifies this process. Incorporating a process that involves instant verification the moment a patient walks through your doors will better ensure that your facility receives payment from the patient and the insurance company. With Instantvob, you will receive high-quality technology and customer support to confidently take that first step into instant verification of benefits. Contact us today or call 561-355-5755 for more information on our instant verification of benefits services.