The Business of Owning a Drug Rehab

Drug and alcohol addiction treatment center owners are often not shown appreciation. These individuals are at the frontline of the opioid epidemic. They have dedicated their lives to saving lives and helping others achieve long term recovery. The general public does not realize how difficult it is to own and operate a drug and alcohol addiction treatment center.

Difficult Process of Starting a Drug Rehab

Most substance abuse rehabilitation center owners and operators are in recovery themselves. They know firsthand how drug and alcohol addiction destroys lives. Many strive to help as many people as they possibly can.

This is a difficult task. To own a drug rehab there are many things that have must be taken care of on a daily and monthly basis to keep the doors open. There are very high costs associated with owning and operating a drug rehab. If these individuals cannot pay their monthly bills to keep the doors open, they cannot continue to help individuals into long term recovery.

Starting an addiction treatment center is an extremely difficult task. There are licenses that are required from local governing bodies like the Department of Children and Families (DCF) and their licensure is needed. in addition, there are local zoning ordinances in dealing with the city for approval. There was the cost of attorneys that are very much needed in every aspect of owning and operating a drug rehab.

Many drug and alcohol addiction treatment centers are Joint Commission Accreditation. This is a costly Accreditation; however, it says that they provide the highest level of care. Therefore, many of the treatment centers get this certification. However, to get this certification, there are many steps that are that need to be taken. Documenting and having a procedural process in place for all medical needs that could arise at a drug rehab are needed. This is a lengthy manual that takes an educated and experienced individual to put together.

In addition, there is a business plan that must be put together. This outlines all the steps and starting a drug rehab. In combination with this, individuals will need a Pro Forma which outlines all the costs. On a monthly, or yearly basis and a projection of earnings of up to five years.

To compile a Pro Forma, you must know how much the insurance companies are paying for each level of care. This information is generally from a medical billing company and it is geographical area. The medical billing company will have information on how much the insurance companies are paying for all the different types of health insurance that there are in all the different insurance providers.

Drug Rehab Marketing

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Even with the medical component in place and the location up and approved, there is still the most difficult obstacle owners face every day. They need clients to be able to pay their bills and keep the doors open. This is one of the most difficult aspects of owning and operating a drug and alcohol addiction treatment center.

The competition is extremely competitive. There are a handful of big players spending in excess of $500,000 a month in marketing to generate clients. This makes it extremely difficult for the small and medium size substance abuse rehabilitation providers to survive. What are their options to generate clients?

The are only a few different ways for drug rehabs to generate clients. A successful addiction treatment center will use a combination of these to sustain themselves.

  • Google Ad Words and PPC
  • Drug rehab SEO (ranking organically on page one of Google for keywords)
  • Google Maps 3 pack – Ranking in the top 3 Google Maps (This is one of the best ways for small centers to beat the big ones.
  • “Boots on the Ground” – Referrals from other centers, private clinicians, the courts, hospitals and more.
  • Buy treatment calls – Purchase calls from a lead generation company

As you can see above it is difficult to generate leads and new clients. Each one of the above require an investment and time. Even with all this in place and working there still is a couple of areas of concern left. This is the admissions process and medical billing. We will cover both of these critical areas.

Admissions Where $100,000 Are Lost Every Year – Get It Back with InstantVOB™

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Admissions is one of the areas that drug rehabs Owners must pay careful attention to every day. Drug rehabs are allocating a tremendous amount of time, money, and energy to generate leads. A lead usually costs about $4,000. So, rehab owners must capitalize on every phone call generated.

People are not looking for help only during business hours. A call for help can come, and usually does, on nights and weekends. Many drug and alcohol addiction treatment centers cannot verify health insurance benefits at that time. The only thing they know for sure is the potential client’s insurance.

This is why we are recommending InstantVOB™ health insurance verification app for all drug and alcohol addiction treatment centers. This app will help save lives and help drug rehabs generate more clients that they get paid for by the insurance companies. The key factors that are needed to make the best decision possible by the admission staff are outlined below. Learn more about why centers need to verify health insurance benefits here.

  • Insurance type
  • What is the deductible amount?
  • How much of the deductible is met?
  • What is the max out of pocket expense?
  • Is their co-insurance?
  • Are there any co-pay factors?

Having these answers eliminates the risk of the addiction treatment center to take this client. It will also allow the admissions professionals to keep the individual seeking help on the line while they check this important information. The process only takes about 10 seconds to get up to date and correct answers. If they find out they cannot help the individual than they can put then into the best hands if they have this information. They could even three way the best potential addiction treatment center that can help. This reduces the chance of them giving up on seeking help.

Medical Billing Where Centers Are Leaving over 20% on the Table

Medical billing is one of the most under looked areas of operating a drug and alcohol addiction treatment center. The smaller centers and some of the medium sized facilities think they are saving by doing their medical billing in house. However, these are the facilities that are losing and writing off more than 20% of their earned billing every year.

Hiring a well-staffed and experienced medical billing company in the substance abuse industry is a wise choice. They have the experience and manpower to negotiate with the insurance companies. Many times, the insurance companies will stall and audit to delay payment long enough for the addiction treatment centers to just write it off.

An experience medical billing company will also know the best ways to process claims and services. This is why we always recommend for addiction treatment centers to have a medical billing company look at their receivables every year. This evaluation could recoup $100,000’s.

We Help Drug Rehab Owners Everyday

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If you are a drug rehab owner, we can help you in two key areas today. We can help you generate more clients that the insurance company will pay for their services with our InstantVOB™ software. We can also help with your medical billing. Most of our clients get over 20% more reimbursements from overdue receivables and claims that were submitted incorrectly.

We appreciate drug and alcohol addiction treatment centers for what they do every day. They are saving lives and making a difference at this difficult time.  The next time you think the owners of addiction treatment centers have it made, think about some of things we covered in the article. There are so many more reasons to admire substance abuse rehabilitation owners. We can only cover a little in a blog article.

We know running a drug and alcohol addiction treatment center is a difficult process. There are many different things owners must take care every day. Give us a call at 561-530-5777 and let us help you save and generate more revenue.

 

 

 

describing the process of instant insurance verification

Instant Insurance Verification of Benefits, What You Don’t Know?

Instant insurance verification of benefits is not a guarantee of payment. Sometimes I wonder. This raises a couple of questions like, “Why do insurance companies not pay a claim?” Furthermore, why would the insurance company be so focused on this statement even after you verify the benefits of a particular policy that they would still include this disclaimer? It feels like they are already looking for an out and you haven’t even admitted the patient. Isn’t the purpose of calling to verify the benefits to know what they will pay?

Instant Insurance Verification of Benefits Getting Lost in the Portal

Instant verification of Benefits with each insurance company is its’ own journey. There are many different insurance companies. They all have their own portals like Blue Cross Blue Shield insurance verification of benefits. Here are some others.

  • United healthcare
  • Cigna
  • Ambetter
  • Aetna

They all have their own portals to log in to. Doesn’t the word verify even make you assume that the benefits are available to that particular patient? Well, it’s not that simple and there is a bunch of information that not only goes into the instant verification of benefits but the billing and collections as well.

It’s all too familiar to revenue cycle managers when they see this complicated process. How can they differentiate what the benefits actually are? They also need to know, how to bill the claim for the correct bill code? There are many factors that go into substance abuse building for a medical healthcare claim. Everything from doctors’ notes to build codes to even special regulations for specific insurance policies. These all come into consideration when evaluating a medical claim on insurance benefits.

Obviously, the keyword is guaranteed. Even though you verify benefits you could still mess up in any of these ways and more and not be paid. Instant verification of benefits is only the beginning step in submitting a claim to your insurance provider.

Why Instant Verification of Benefits is Complicated?

There is a lot that goes into the instant verification of benefits process. It really is a complicated animal. Here are some of things that must be considered.

  • What are the deductibles?
  • Are there out of pockets, co-pays?
  • What number do I call if you need the information fast?
  • Where do I go to find the information online?
  • What if it’s after hours?

I have been on the phone with an insurance company and the phone automatically disconnects right at 5 o’clock. Now mind you, I’ve been waiting on hold for two hours. I never got to hear that wonderful phrase “Verification of Benefits is not a guarantee of payment”.

What about finding out that information in an accurate way on nights and weekends in just one simple online portal- is that even available? What if a patient wanted to admit to your healthcare facility that was open on Saturdays? They show up with their particular insurance policy and you have no way of verifying that policy over the phone? That’s where an online portal would be the next choice to see and verify that particular insurance benefit. As I have said before, each insurance like Blue Cross Blue Shield, Aetna, and United healthcare, all have different portals for Benefits Verification. You have to login to verify those benefits. And there is no guarantee that those portals will even be up and running.

instantVOB™ Program Beats the Rest

Our instant insurance verification of benefits patented program does much more that the competition. In fact, our compilations of all the insurance companies are more accurate. This is where instantVOB™ shines with all insurance policies in one location. No more having to log in to multiple Insurance portals on nights and weekends to verify insurance policy benefits.  No more verification of benefits forms or letters. Not only that, but it gives you a “my VOB” selection that allows you to look at previous patients’ verifications if necessary. This is convenient if a patient calls you on the phone and wants to set up a future appointment, or for your substance abuse billing department to go back and look at the verification.

Why Drug Rehabs Need instantVOB™  

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Instant insurance verification of benefits has never been easier with instantVOB™. It was built mobile-first. This online portal can verify hundreds of insurance policies instantly in the palm of your hand. The verification of benefits form displayed shows you everything from deductibles out-of-pocket both individual and family. It also contains many different healthcare-related specialties and prescription drug benefits. This tool has revolutionized the way healthcare centers have verified benefits and increased revenue across the board to its customers. Most centers see a dramatic influx of patients due to the availability of providing accurate information to their patients in a timely manner utilizing instantvob™. No one likes to hear that when they’re trying to get clinical services.

“I’ll call you back in an hour two”- if you’ve ever worked as a front office manager of any healthcare facility you know how much this frustrates the patient. Knowing that 90% of Americans are insurance dependent, whether be from private insurance, Medicare, or Medicaid this information is paramount when verifying benefits.

Not only does instantvob™ provide instant insurance verification of benefits on nights and weekends, but also offers a daily reimbursement estimator that’s specific to the substance abuse and mental health treatment industries. Instant VOB offers this estimate for all levels of care including the following.

  • Inpatient drug detox centers
  • Outpatient drug and alcohol detox centers
  • Residential drug rehabs
  • PHP drug rehabs
  • Intensive outpatient programs or IOP drug rehabs

Get the Most Up To Date Rates the Insurance Companies Will Pay

This truly is instant insurance verification of benefits. Our sophisticated program uses daily reimbursement rates from tens of thousands of claims based on billed state, insurance type, plan type, group number and prefix. There is a proprietary algorithm that calculates this particular estimate and releases it in a very digestible format. The daily reimbursement estimator helps drug rehab admissions teams and revenue cycle managers with their admissions decisions in real-time.

The data for that calculation is accumulated daily and the algorithm continuously looks for changes and trends and insurance reimbursements. This way your facility can always have accurate instant insurance verification of benefits and revenue cycle management software in the palm of their hands. Now obviously this does not replace verbal verification, which is still highly recommended. However, Instant VOB’s accuracy is paramount. It is what you call a clearinghouse. This communicates directly with the insurance carrier servers so that you can get accurate information on the patient’s benefits.

Instant Insurance Verification of Benefits is Admissions Simplified

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Our instant insurance verification of benefits is for substance abuse and mental health. We are helping drug rehab CEO’s get more admissions with our program. Everyone at instantvob™ has worked tirelessly to put together the most complex and current data-driven proprietary algorithm. This is because they want the drug rehabs to have access to the most accurate data. However, this doesn’t mean that it is limited to the substance abuse and mental health market. Anyone from most healthcare specialties, medical billing and pharmacies can utilize this information to make informed decisions for the patients care and even more importantly no surprises for the patient.

This leads me back to this point: Insurance verifications are not a guarantee of payment. However, when you have the information in your hand of over 300 million other reimbursements, you can use the past to predict the future. Being you still are taking all the other steps to ensure your patient not only gets the clinical care needed but also bills correctly for the financial care they deserve. Give us a call 561-530-5755, we will help you get more admits.

Verification of benefits helping drug rehab owners

Drug Rehab CEO’s Stop Guessing

Owning and operating a drug rehab is a difficult task. There are many aspects and moving parts to a drug and alcohol addiction treatment center. Some of these critical areas include the business, clinical and marketing areas. Sometimes they need comprehensive and completely accurate information within seconds to help save lives. Although many own and operate a rehab to truly help, they need operating cash to keep their doors open.

They do this by obtaining new clients which is a difficult task. In that process their admissions and marketing teams need critical answers quickly to make decisions on how to help an individual on the phone. Unfortunately, health insurance plays a big role in this process. The drug and alcohol addiction treatment centers need to verify insurance information in real time. In fact, they need these critical answers in seconds and need to get back to the individual seeking help on the phone. This can be done while on hold with instantVOB™ services.

Seeking Addiction Treatment Help is a Critical Time

In the US 20 million people every year go without help for drug and alcohol addiction. There are many reasons for this, however it is critical when someone is reaching out that there are no obstacles for them to get the help they desperately need. In addition, we are now trying to deal with a record number of opiate overdose deaths in 2021. In fact, The Center for Disease Control and Prevention released record opiate overdose numbers for 2021 that recorded over 200 lives per day. This is a huge increase of 150 before the Covid-19 pandemic. Many drug rehabs are turning to instantVOB™ to help them approve and or get individuals reaching out for help the individualized help they need.

When substance abuse rehabilitation centers get calls, they need the most up to date information possible to make a good decision on how to help this individual. If they do not accept, they health insurance they will be able to direct them to a center that can. This is critical. Leaving someone reaching out for help with no solutions could be life-threatening.

A good treatment center will hand deliver someone to another center when they cannot help. While this is not always possible there are other ways to make sure they get in contact with the best solution. They can add a three way to the call to the correct center that accepts that insurance.

Drug Rehab Owners Taking the Guessing Out of Admissions with Verification of Benefits

There are high costs associated with operating a drug rehab. The list is endless with many high price ticket items that must be done. Some of these may include the following items.

  • Mortgage, rent or lease
  • Joint Commission Accreditation
  • Monthly marketing and advertising
  • Monthly taxes, insurances, and licenses
  • Monthly payroll
  • Monthly attorney’s fees
  • Monthly utilities
  • Food

The list goes on and on. Operating cash is critical for addiction treatment center owners. Without operating cash, they would have to close their doors. They would be unable to provide much needed scholarships to help the many without resources to get help.

The substance abuse rehabilitation centers spend a lot of money in obtaining clients. In fact, it is estimated that it costs between $5,000 and $8,000 to obtain a new client. Combine that will all the other expenses and you can clearly see they need help.

InstantVOB™ Saving Addiction Treatment Center CEO’s Time and Money by Verifying Treatment

Addiction Treatment CEOs saving time and money with instant verification of benefits

Verifying treatment prior to admission ensures payment. Instant verification of benefits is a critical tool for drug rehabs. When marketing or admissions get a potential client on the phone, they must provide immediate answers. They need to know what the insurance companies are paying for particular services in particular areas.

Our comprehensive and innovative mobile program assists many different departments of drug and alcohol addiction treatment centers. Some of the areas that will benefit include the following.

  • marketing
  • admissions
  • revenue cycle management
  • substance abuse billing

Our app is the most comprehensive and up to date in the industry. We used our in-depth knowledge of substance abuse billing and revenue cycle management from our mother company Integrity Billing. We provide your teams with the fastest response with the most accurate information on the market today. This allows your teams to make the best educated decisions on admissions.

Not All Instant VOB Programs Are Available on Nights and Weekends

Nights and weekends play a critical role on obtaining clients for drug rehabs. Instant verification of benefits answers critical questions for drug rehab CEO’s. However, they are all not made the same. As an addiction treatment center owner, you need to have hard and fast answers when finding out about potential clients insurance policies. Many times, centers have an outdated instant VOB program, or the numbers given are simply not correct. Some of the critical areas where time and information play a role include the following.

  • Correct information allows centers to correctly forecast the reimbursements for detox, inpatient, and intensive outpatient programs
  • Our instant VOB provides the most comprehensive and up to date information within 8 seconds!
  • Health insurance information without errors. This also allows drug rehabs to update insurance prior to admissions
  • 34/7, 7 days per week
  • Clear, concise reimbursement information on our 3-page summary
  • All your insurance verifications are securely stored in our portal and can be referenced anytime

Our Daily Reimbursement Calculator Using $6.000.000.000 in Reimbursements

Help drug rehab marketing and admissions teams by getting a free instant verification of benefits demo today

The instant verification of benefits daily reimbursement calculator provides the most up to date information for the largest data base. It is here you get the most comprehensive and unparalleled revenue data from across the United States. We have compiled the most in-depth algorithm that that takes all guessing out for your admissions and marketing teams.

We know substance abuse billing and revenue cycle management in the mental health industries. We have used the revenue cycle management education and experience to provide the best instant VOB program on the market. Combine that will our extremely competitive pricing and this is a no brainer for drug rehab CEO’s.

The program is as easy as 1, 2, 3! Your marketing or admissions teams only need to answer 5 questions. Then withing seconds you get the most comprehensive and up to date reimbursement rates. This is all available 24/7, 7 days a week. Give instantVOB™ a call now at 561-530-5755 or schedule a FREE instant VOB demo by clicking here. It’s time to take out the guessing of your reimbursement rates. We can get you up and running in a day.

 

 

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How Online Verification of Benefits can Help You to Grow Your Practice?

Insurance helps to decrease the costs of healthcare services and give patients immediate treatment options. After everything is finished is when things become complicated, with insurance companies not paying for different services. According to the AJMC, denials for different services are rising by 11% annually and increasing from disputes about what is covered. These challenges make it difficult in knowing if you will be paid for the full amount of your services. You can avoid these issues by using a system that instantly offers online verification of benefits. We look at how this system is revolutionizing healthcare to give you more support, so you can focus on helping your patients. 

Online benefit verification Improves Your Profitability 

Nobody likes to hear that their insurance claims are denied and the process is after the services are provided. These issues make it harder for you to collect the full payment, as patients can only pay so much. 

The insurance company will cover the services up to a point and will not go beyond what is approved. Healthcare providers are left to figure out how to collect their fees and do so in ways that produce results. 

Instant verification lets you see what benefits are covered and talk to the patient about this before delivering your services. You never have to worry about disputes arising, as you have timely information. 

We recommend getting the online verification of benefits before you work with a patient to understand what is covered. You have better information and know-how to handle these situations before they impact your profitability. 

Instantvob is easy to use and we offer affordable plans that give you timely information. You never have to worry about if something is covered and then find out later that a service is not. We give you immediate access, so you can make better decisions and discuss the financial implications with your patients. 

You Offer Better Quality of Services 

Let’s face the facts one of the most common issues in any healthcare environment is the time spent verifying benefits. Staff members are constantly on the phone talking to insurance companies about what is covered. 

The patient suffers, as the staff has less time to work with them and give timely information on their benefits. Appointments are scheduled for services that patients can’t afford and they don’t realize their insurance company is not covering everything. 

Online verification of benefits let you see in real-time what is covered and decreases the time spent talking to insurance companies. Your staff can focus more on patients and scheduling them based on the results from the inquiry. 

We recommend using our services to improve quality and become more responsive to your patients. 

Instantvob is quick, HIPPA compliant, secure, and easy to implement into your practice. The world of healthcare is changing and you want to adjust with these shifts to be better prepared for new challenges. 

Decrease Denials with online verification of benefits

The world of insurance is changing and each carrier has different policies about what is covered. You rely on your staff to decide what is covered under a plan and if a patient is eligible using their existing insurance. 

However, the changes to insurance company policies have shifted in the last few years and denials are increasing. If you are seeing an increase in denials, it is from these shifts impacting what is covered. 

You can direct your staff to follow up on each patient and speak to the insurance company about eligibility. The other option is you can use state-of-the-art solutions that will instantly verify the benefits. The last choice gives you fast and easy access to the information without overwhelming your staff. 

You make better decisions and lower the odds of denials for different services using our next-generation solutions. Technology is making things easier and you can use these advancements to streamline verification. 

We recommend using our services to get immediate verification of patient eligibility for different insurance benefits. 

Instantvob is the solution that makes online verification of benefits easy and fast for your practice. You don’t have to wait to admit patients or for lengthy approvals when you have all the information in seconds.  We will verify all of the insurance information in 8 seconds or less so you can make the best decisions. 

Stop Wasting Time! 

Our solutions to verify benefits give you the tools you need to get back to the business of practicing medicine. Call Instantvob today at 561-530-5755 and let us help you to see how we can get you instant access to your patients’ benefits. 

Our easy-to-use solutions simplify the process and we are located on South Congress Avenue, near the Pace Center for Girls